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KPI and customer satisfaction measurement practices in logistics companies: perspectives of managers and specialists from two Estonian logistics companies - title
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KPI-de ja kliendirahulolu mõõtmise viisid logistikaettevõtetes: kahe Eesti logistikaettevõtte juhtide ja spetsialistide vaated. KPI and customer satisfaction measurement practices in logistics companies: perspectives of managers and specialists from two Estonian logistics companies
Krüner, Rein
03.06.2026
bachelor's theses
items found: 1
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