title
Teenuse kvaliteedi mõju kliendirahulolule Moekas e-poe näitel
The impact of service quality on Moekas e-shop customer satisfaction
author
Milber, Merili
keywords
E-S-QUAL
E-RecS-QUAL
e-teenused
kliendirahulolu
lojaalsus
magistritööd
E-S-QUAL
E-RecS-QUAL
e-services
customer satisfaction
loyalty
master's theses
supervisor
Kaljund, Kristel
defence date
05.06.2017
language
est
rights
Lõputöö kättesaadav TTÜ arvutivõrgus
Accessible from the TTÜ network only
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Majandusteaduskond
School of Business and Governance
department / college
Ärikorralduse instituut
Department of Business Administration