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title
Kliendirahulolu uuring Sportest e-poe näitel
Customer satisfaction analysis of Sportest online shop
author
Poom, Veiko
keywords
kliendirahulolu
teenuse kvaliteet
e-teenused
e-teenuse kvaliteet
E-S-QUAL
E-RecS-QUAL
magistritööd
master's theses
supervisor
Parts, Oliver
defence date
05.06.2019
language
est
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Majandusteaduskond
School of Business and Governance
department / college
Ärikorralduse instituut
Department of Business Administration
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