title
Avalike e-teenuste kodanikeni toomine mitmekanalilisuse kaudu: Eesti, Soome ja Ukraina näitel
Delivering Public E-Services to Citizens through Multichannel Approaches: The Case of Estonia, Finland, and Ukraine
keywords
mitmekanalisus
kodanikukeskne lähenemine
e-valitsus, e-riik
multichannel approach
citizen-centric approach
defence date
language