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title
Modera IT teenuste halduse parendamisest
Improving IT Service Management in Modera
author
Hanson, Ruth
keywords
IT teenuste haldus
agiilne IT teenuste haldus
ITIL
muudatuste haldus
magistritööd
ITSM
agile IT Service Management
ITIL
change management
master's theses
supervisor
Tepandi, Jaak
defence date
02.06.2015
language
est
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Infotehnoloogia teaduskond
Faculty of Information Technology
department / college
Informaatikainstituut
Department of Informatics
subunit
Teadmussüsteemide õppetool
Chair of Knowledge-Based Systems
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