title
Sotsiaalmeedia ja suusõnalise suhtluse tõhusus klientide hankimisel ja hoidmisel väikkeettevõtetes: Thats Her Oy juhtumianalüüs
The Effectiveness of Social Media and Word-of-Mouth Communications for Customer Acquisition and Retention for Small Businesses: A Case Study of Thats Her Oy
author
Helasmäki, Linda Henrietta Eliisa
keywords
bachelors theses, Social media, word-of-mouth, small business, customer acquisition, customer retention
defence date
language