title
Eestis tegutsevate pankade internetipanga teenuse kvaliteedi hindamine
An Assessment of the Quality of Online Banking Service in the Banks in Estonia
author
Linsi, Merilin
keywords
kliendirahulolu
internetipank
E-S-QUAL
IPA olulisuse-rahulolu mudel
NPS soovitusindeks
bakalaureusetööd
bachelor's theses
supervisor
Ahmet, Ilzija
defence date
05.06.2017
language
est
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Majandusteaduskond
School of Business and Governance
department / college
Majandusanalüüsi ja rahanduse instituut
Department of Economics and Finance