title
Tehnilise tugifunktsiooni soorituse parendamine kasutades Lean Six Sigmat
Improving performance of technical support function using Lean Six Sigma
author
Lahtvee, Kaarel
keywords
magistritööd
master's theses
Lean
Six Sigma
statistical process control
technical support function
root cause analysis
Pareto principle
supervisor
Miina, Aleksandr
defence date
20.01.2020
language
eng
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Majandusteaduskond
School of Business and Governance
department / college
Ärikorralduse instituut
Department of Business Administration