title
Vestlusboti tehnoloogia ja probleemid inimese-masina suhtluses
Analysis of Chatbot technology and associated problems of human-machine interactions
author
Kruglikov, Dmitri
keywords
robotid
klienditeenindus
optimeerimine
inimese-masin-süsteemid
Chatbot
customer service improvement
process optimization
human-machine communication
magistritööd
master's theses
supervisor
Robal, Tarmo
defence date
02.06.2022
language
eng
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Infotehnoloogia teaduskond
School of Information Technologies
department / college
Arvutisüsteemide instituut
Department of Computer Systems
subunit
Arvutisüsteemid/ IASM
Computer and Systems Engineering/ IASM