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title
Teenuse kvaliteedi mõõtmine Audentes Fitnessi klubi näitel
Measuring service quality in Audentes Fitness club
author
Veri, Siim
keywords
teenuse kvaliteet
fitnessiklubi
HFC
SQS-FC
NPS
teenuse kvaliteedi mõõtmine
magistritööd
service quality
fitness club
HFC
SQS-FC
NPS
service quality measurement
master's theses
supervisor
Salm, Eliis
defence date
07.06.2018
language
est
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Majandusteaduskond
School of Business and Governance
department / college
Ärikorralduse instituut
Department of Business Administration
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