title
Tallinna Tehnikaülikooli Liikumisharrastuse alused vabaõppeaine ja TTÜ Spordihoone rahulolu-uuring
Measuring Customer Satisfaction of Tallinn University of Technology free course Basics of Physical Movements and TTÜ Sports Hall
author
Valge, Lilian
keywords
soovitusindeks
kliendirahulolu
SQAS mudel
rahulolu-uuring
bakalaureusetööd
Net Promoter Score (NPS)
customer satisfaction
Service Quality Assessment Scale (SQAS) model
bachelor's theses
supervisor
Salm, Eliis
defence date
04.06.2018
language
est
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Majandusteaduskond
School of Business and Governance
department / college
Ärikorralduse instituut
Department of Business Administration