Toggle navigation
Search
Collections
Indexes
FAQ
Digikogu
Search
Collections
Indexes
FAQ
Intranet
Logi sisse
title
Kliendirahulolu mõõtmine AS TV Play Baltics näitel
Measuring customer satisfaction in AS TV Play Baltics
author
Vesik, Katriin
keywords
kliendirahulolu
teenuse kvaliteet
SERVQUAL
IPA
soovitusindeks
magistritööd
customer satisfaction
service quality
SERVQUAL
IPA
NPS
master's theses
supervisor
Parts, Oliver
defence date
05.06.2019
language
est
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Majandusteaduskond
School of Business and Governance
department / college
Ärikorralduse instituut
Department of Business Administration
Download fulltext
pdf
481 KB