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title
Teenuse kvaliteedi mõõtmine restoran RIBI näitel
The Measurement of Service Quality in restoran RIBI
author
Kedrova, Evelina-Aleksandra
keywords
teenuse kvaliteedi mõõtmine
kliendirahulolu
SERVQUAL mudel
bakalaureusetööd
service quality measurement
customer satisfaction
SERVQUAL model
bachelor's theses
supervisor
Parts, Oliver
defence date
04.06.2018
language
est
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Majandusteaduskond
School of Business and Governance
department / college
Ärikorralduse instituut
Department of Business Administration
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