title
Fitshop.ee e-teenusekvaliteedi mõõtmine e-s-qual ja e-recs-qual mudelitega
Measuring e-service quality on fitshop.ee with e-s-qual and e-recs-qual models
author
Kesküll, Martin
keywords
E-S-QUAL
E-RecS-QUAL
e-teenusekvaliteet
e-teenusekvaliteedi mõõtmine
e-kaubandus
e-teenused
lojaalsus
rahulolu
magistritööd
master's theses
supervisor
Parts, Oliver
defence date
10.06.2016
language
est
rights
Lõputöö kättesaadav TTÜ arvutivõrgus
Accessible in TTÜ network
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Majandusteaduskond
Tallinn School of Economics and Business Administration
department / college
Ärikorralduse instituut
Department of Business Administration
subunit
Turunduse õppetool
Chair of Marketing