title
Teenusehaldusbüroo, selle vastutusalad ning kasutatavus Eesti avaliku sektori IT-ettevõtetes
Service Management Office, its Responsibilities, and Usability in Estonian Public Sector IT Organizations
author
Koort, Getrin
keywords
bakalaureusetööd
IT-teenused
avalik sektor
haldustoimingud
bachelor's theses
IT service management
public sector IT
Design Research Methodology
supervisor
Hiie, Kristiina
Puskar, Elin
study program
Äriinfotehnoloogia
Business Information Technology
defence date
03.06.2025
language
est
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
infotehnoloogia teaduskond
School of Information Technologies
department / college
tarkvarateaduse instituut
Department of Software Science