title
Denim Dreami kliendirahulolu mõõtmine
Measuring cuistomer satisfaction at Denim Dream
author
Riim, Grete
keywords
kliendirahulolu
kliendirahulolu hindamine
olulisuserahulolu analüüs (IPA),
customer satisfaction
evaluate customer satisfaction
importance-performance analysis (IPA)
supervisor
Arvola, René
defence date
17.06.2014
language
est
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Majandusteaduskond
Tallinn School of Economics and Business Administration
department / college
Ärikorralduse instituut
Department of Business Administration
subunit
Turunduse õppetool
Chair of Marketing