Usaldus tehisintellektipõhise klienditeeninduse suhtes - TalTech raamatukogu digikogu

title

Usaldus tehisintellektipõhise klienditeeninduse suhtes

Trust in Artificial Intelligence-Based Customer Service

author

Roosileht, Laura

keywords

magistritööd

tehisintellekt

klienditeenindus

usaldus

vestlusrobotid

master's theses

artificial intelligence

customer service

trust

chatbot

supervisor

Arvola, René

study program

Juhtimine ja turundus

Management and Marketing

defence date

29.05.2025

language

est

institution

Tallinna Tehnikaülikool

Tallinn University of Technology

faculty

majandusteaduskond

School of Business and Governance

department / college

ärikorralduse instituut

Department of Business Administration

Download fulltext
pdf 1,1 MB