title
Klienditeeninduse automatiseerimise prototüübi arendamine Markit ettevõttele
Customer Support Automation Prototype Development for Markit Company
author
Švets, Igor
keywords
vestlusrobot
klienditeenindus
automatiseerimine
arendus
prototüüp
diplomitööd
chatbot
Microsoft Azure
Artifictial intelligence
LUIS
QnA Maker
automation
prototype
development
customer support
B2B
diploma theses
supervisor
Lorents, Peeter
Tamm, Peeter
defence date
01.06.2021
language
est
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Infotehnoloogia teaduskond
School of Information Technologies
department / college
IT Kolledž
IT College