title
Kliendi lojaalsuse mõõtmine ettevõtte Arens AS näitel
Customer loyalty measurement based on Arens LTD
author
Arens, Cristella
keywords
kliendi lojaalsus
kliendi rahulolu
lojaalsuse tase
Arens AS
bakalaureusetööd
bachelor's theses
supervisor
Parts, Oliver
defence date
04.06.2021
language
est
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Majandusteaduskond
School of Business and Governance
department / college
Ärikorralduse instituut
Department of Business Administration