title
Väikeste ja keskmise suurusega ettevõtjate IT-intsidentide automaatse haldamise süsteemi kavandamine ja rakendamine
Design and Implementation of an Automated IT Incident Management System for Small and Medium-sized Enterprises
author
Hasan, Md Nazmul
keywords
automaatne juhtumihaldus
ITSM
elastiline virn
intsidentide suhtlus
intsidentidele reageerija
intsidentidest osavõtja
virtuaalne masin
automated incident management
DevOps
ITIL
Drupal
Dispatch
Mettermost
elastic stack
diplomitööd
diploma theses
incident communication
incident responder
incident participant
Prometheus
PagerDuty
OpsGenie
xMatters
Docker
virtual machine
supervisor
Khan, Md Muhidul Islam
defence date
21.01.2021
language
eng
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Infotehnoloogia teaduskond
School of Information Technologies
department / college
IT Kolledž
IT College