title
Võimalused CRM mudeli rakendamiseks raamatupidamisettevõtte kliendihaldusprotsessides
Options for Implementing a CRM Model in the Customer Management Processes of an Accounting Company
author
Ulm, Kristi
keywords
kliendisuhete haldus
CRM
finantsarvestuse infosüsteem
raamatupidamise teenus
raamatupidamisspetsiifiline CRM
magistritööd
customer relationship management
CRM
accounting informations system
AIS
accounting services
accounting-specific CRM
master's theses
supervisor
Piho, Gunnar
defence date
20.01.2016
language
est
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Infotehnoloogia teaduskond
Faculty of Information Technology
department / college
Informaatikainstituut
Department of Informatics
subunit
Infosüsteemide õppetool
Chair of Information Systems