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items found: 2
1.
Kõnedele vastamise protsessi optimeerimine Transcom Eesti OÜ näitel. Optimisation of the Phone Answering Process at the Call Centre Based on the Transcom Eesti OÜ Example
Njumainen, Artjom
30.05.2018
bachelor's theses
2.
Kõnekeskuse töötajate heaolu, neid mõjutavad tööstressorid avatud kontoris ja seos lahkumiskavatsustega. The well-being and common work stressors of call center agents in an open-plan office and their connection to the intentions of resigning
Ojala, Maris
05.06.2019
master's theses
items found: 2
1