title
Kliendi teenindamise rahulolu juhtimine iseteenindava autopesula ergonoomikas Eesti turul
Managing Customer Service Satisfaction in Self-Service Carwash Ergonomics in Estonian Market
author
Šeberštein, David
keywords
SERVQUAL
customer service
self-service carwash
customer satisfaction
bachelor's theses
bakalaureusetööd
supervisor
Špiljov, Andrei
defence date
04.06.2018
language
eng
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Majandusteaduskond
School of Business and Governance
department / college
Ärikorralduse instituut
Department of Business Administration