title
Iseteeninduskassade mõju klientide rahulolule Forum Cinemas OÜ näitel
Impact of self-service box office on customer satisfaction from Forum Cinemas Llc example
author
Kuivkaev, Gerli
keywords
kliendirahulolu
iseteeninduskassad
kinod
klienditeenindus
ATM
diplomitööd
customer satisfaction
self-service box office
cinemas
customer service
ATM
diploma theses
supervisor
Perens, Algis
defence date
16.01.2019
language
est
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Majandusteaduskond
School of Business and Governance
department / college
Ärikorralduse instituut
Department of Business Administration