title
Kliendikogemuse juhtimine Eesti jaekaubanduse ettevõtetes
Customer Experience Management in Estonian Retail Companies
author
Rohesalu, Katri
keywords
kliendikesksus
kliendikogemus
kliendikogemuse juhtimine
magistritööd
customer focus
customer experience
customer experience management
master's theses
supervisor
Pevkur, Aive
defence date
04.06.2018
language
est
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Majandusteaduskond
School of Business and Governance
department / college
Ärikorralduse instituut
Department of Business Administration