title
Dokumendihalduse kvaliteedi parendamine ISO 9001 abil ja selle rakendamise kulude analüüs KT SHIP LTD näitel
Improving document management with ISO 9001 and implementation costs analysis on the example of KT SHIP LTD
author
Litinskaya, Svetlana
keywords
kvaliteet
ISO standardid
dokumendihaldus
sertifitseerimine
loobumiskulud
magistritööd
quality
ISO 9000 standards
quality management systems
ISO certification
business performance
ISO certification benefits
opportunity cost
master's theses
supervisor
Kiisler, Ain
defence date
08.06.2016
language
eng
institution
Tallinna Tehnikaülikooli Eesti Mereakadeemia
Estonian Maritime Academy of Tallinn University of Technology
department / college
Merenduskeskus
Centre for Maritime Studies
subunit
Merenduse lektoraat
Unit for Maritime Studies