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title
Kliendikogemuse optimeerimine kasutades Zendesk platvormi
Optimizing support experience using Zendesk platform
author
Dinovski, Julian
keywords
automatiseerimine
kliendikogemus
iseteenindus
Automation
Customer Experience
API
CX
Zendesk
self-service
bakalaureusetööd
bachelor's theses
supervisor
Ahmed, Tauseef
defence date
02.06.2022
language
eng
institution
Tallinna Tehnikaülikool
Tallinn University of Technology
faculty
Infotehnoloogia teaduskond
School of Information Technologies
department / college
IT Kolledž
IT College
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